How can we help?

Email us at presently@goldensunsetstudios.com and we'll get back to you, usually within a day or two.

Common questions

How do I join my family's wish lists?

Ask the person who started the family for their 6-character code, then open the Family tab, choose Join with a code, and enter it. Joining is free.

Can the person I'm buying for see that I claimed their gift?

No. Other family members can see that a wish is claimed so nobody buys it twice, but the person who made the wish never sees claims.

I bought Presently Pro on another phone.

Go to Settings → Restore purchase, signed in with the same Apple ID.

How do I delete my data?

Go to Settings → Delete my data. See our Privacy Policy for details.